FAQ
How do I track my order?
Once your order is shipped, you’ll receive an email with your tracking number. You can use that link to follow your package as it makes its way to you. If you didn’t get an email, check your spam folder—or email us atquemamifitness@gmail.comand we’ll help you out.
How long does shipping take?
Orders typically take 2–4 business days to process, plus 5–7 business days for standard delivery (U.S. only). International orders may take 7–21 business days depending on customs.
For more details, check out our [Shipping Policy].
Can I exchange an item for a different size or color?
We currently don’t offer direct exchanges. If you need a different size or style, return the item and place a new order. We process returns quickly, so you can get the right fit ASAP.
See our [Return Policy] for details.
What’s your return policy?
We accept returns within 30 days of delivery, as long as items are unworn, unwashed, and in original packaging. Final sale items and undergarments are not eligible.
Start a return by contacting us at quemamifitness@gmail.com
What size should I order?
Check out our [Size Guide] for detailed measurements and fit advice. Our fabrics are stretchy and flattering—but if you’re in between sizes, we usually recommend sizing up for comfort or down for compression.
What materials do you use?
Our pieces are crafted with high-quality, breathable, sweat-wicking fabrics that hug your body without holding you back. Most styles are made with a premium nylon-spandex blend—built to move with you and bounce back after every workout.
Do you restock sold-out items?
Yes, we do! Popular pieces will come back, but quantities are limited. Sign up for restock alerts on the product page or join our email list to be the first to know.
Do you offer gift cards?
Yes! A Qué Mami gift card is the perfect way to treat the strong women in your life. Available in multiple amounts—check our “Gift Cards” section on the site.
Do you ship internationally?
Yes, we currently ship to select countries. Shipping fees and delivery times vary by location, and customs fees may apply. Check our [Shipping Policy] for details.
Still have questions?
We got you, mami. Reach out to us atquemamifitness@gmail.comor DM us on Instagram @QueMami_Fitness we’re always here to help you feel confident and supported.